Do you offer refunds?
At Indiura, we currently do not offer refunds, but we do provide hassle-free replacements for valid cases. Your satisfaction is our top priority, and we’re committed to resolving issues quickly and smoothly.
What is your replacement policy?
If your order has an issue, we’ll be happy to replace it after verification. Please send us the required images within 48 hours of delivery:
| Issue | Required Images |
|---|---|
| Defective or Damaged Product | Product Image Only |
| Wrong Product Received | Product & Tag Images |
| Wrong Size Delivered | Product & Tag Images |
| Faded or Blurred Colour | Product Image Only |
| Product Doesn’t Match Website Listing | Product Image Only |
| Incomplete Order (Missing Items) | Tag Image Only |
How fast will my replacement be processed?
We review all replacement requests within 3 business days. Once approved, your new product will be shipped immediately with fast and trackable delivery.
How do I contact Indiura customer support?
You can reach our Indiura Support Team 24/7 via:
- 📧 Email: indiura26@gmail.com
- 💬 Live Chat on our website
- 📞 Phone: +91-8447966687
- We’re always here to assist you with your women’s fashion needs.
Do you ensure safe packaging?
Absolutely! Every Indiura order is packed securely and beautifully to ensure your women’s clothing arrives in perfect, ready-to-wear condition.
Is delivery fast and reliable?
Yes. We offer fast, trackable, and reliable delivery across India. Once shipped, you’ll receive regular updates so you can track your stylish new outfit every step of the way.