Scope & Acceptance

This Privacy Policy describes how Indiura Fashion collects and processes personal data when you visit indiura.com, create an account, shop with us, contact customer care, or interact with our marketing. By using our services, you agree to the practices described here.

Legal basis: legitimate interests, consent, and contract performance (as applicable).

Information We Collect

• Contact & Account Data: name, email, phone (+91 93199 69307), shipping/billing addresses.
• Order & Transaction Data: products purchased, payment method, order history, returns/exchanges.
• Device & Usage Data: IP address, device identifiers, pages viewed, links clicked, time on site, approximate location.
• Communications: messages to indiura26@gmail.com, chat transcripts, customer support notes.
• Marketing Preferences: newsletter opt-ins, SMS consent, ad interactions.
• User-Provided Content: reviews, photos (e.g., outfit posts), survey responses.

We collect data directly from you, automatically via cookies, and from trusted partners (e.g., payment gateways, analytics, and logistics).

How We Use Your Information

• Process and deliver orders; provide invoices and order updates.
• Personalize your shopping experience and recommend products.
• Provide customer support and respond to inquiries.
• Send service communications (order/return/recall notices).
• Run promotions and send marketing (with your consent where required).
• Improve website performance, security, and usability.
• Prevent fraud, enforce our Terms & Conditions, and comply with law.

When We Share Information

We do not sell your personal information. We may share limited data with:

• Service Providers: payment processors, hosting, analytics, SMS/email platforms, logistics/couriers.
• Business Operations: professional advisors, auditors, anti-fraud partners, dispute resolution.
• Legal Reasons: to comply with lawful requests or protect rights, property, and safety.
• Corporate Events: during a merger, acquisition, or asset transfer (with appropriate safeguards).

Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, analyze traffic, and deliver relevant ads. You can manage cookies in your browser settings and via our cookie controls.

• Essential: site security, cart, checkout.
• Analytics: site performance and usage insights.
• Marketing: personalized ads and email/SMS measurement.

Marketing Choices

You may opt out of marketing emails anytime using the unsubscribe link or by contacting us at indiura26@gmail.com. For SMS, reply STOP where applicable.

Payments & Security

Payments are processed by secure third-party gateways. Indiura does not store full card details on our servers. We implement technical and organizational measures to protect your data; however, no method is 100% secure.

Data Retention

We retain personal data for as long as needed to provide services, meet legal obligations (e.g., taxation), resolve disputes, and enforce agreements. When no longer required, we securely delete or anonymize the data.

Your Rights (India & Global)

Under the Digital Personal Data Protection Act, 2023 (India) and other global laws where applicable, you may have rights to access, correct, delete, and port your data; withdraw consent; and lodge a complaint.

• Access/Correction: Request a copy or fix inaccuracies.
• Deletion: Ask us to delete data (subject to legal exceptions).
• Consent: Withdraw consent for non-essential processing.
• Objection/Restriction: Limit certain processing activities.

To exercise these rights, email indiura26@gmail.com or visit Contact Us.

Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children under 18. If you believe a child has provided personal data, contact us to delete it.

International Transfers

If personal data is transferred outside India, we ensure appropriate safeguards consistent with applicable laws and industry standards.

Changes to this Policy

We may update this policy to reflect operational, legal, or regulatory changes. We will post updates here and revise the Updated date at the top. Significant changes may be notified by email or site notice.

Indiura Brand Story (Video & Image)

Contact Us

For privacy questions, requests, or complaints, contact our Data Support Team: